Refund and Return Policy

Last Updated: 14-06-2024

1. Returns

At Kick Fashion, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item(s) within [number] days of receiving your order for a full refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. How to Initiate a Return

To initiate a return, please follow these steps:

• Contact our customer service team at [email address] within [number] days of receiving your order to request a return authorization (RA) number.
• Include your order number, the reason for the return, and any relevant photographs of the product(s) in your email.
• Once your return request is approved, we will provide you with an RA number and instructions on how to return the item(s).

3. Return Shipping

You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number] business days.

5. Exchanges

If you need to exchange an item for a different size or color, please follow the return process outlined above and place a new order for the desired item(s) separately.

6. Damaged or Defective Items

In the unlikely event that you receive a damaged or defective item, please contact us immediately at [email address] with photos of the product and packaging. We will work with you to resolve the issue promptly.

7. Contact Us

If you have any questions about our Refund and Return Policy, please contact us at:

Kick Fashion
Dr. H Blinkstraat 12
7815 VH Emmen
Netherlands
Email: info@k-fashion.nl
Phone: (068) 773-6642